For 20 years, we have been committed to building quality homes in Charlottesville and supporting our local community. Charlottesville is our home and being a good neighbor is a core value of our company. As we face the current COVID-19 pandemic, the health and safety of our employees, customers, realtor partners, trade partners, and community are paramount in our decision making. We want to share with you some of the ways we are adjusting our business operations to serve customers, support our team members, and serve our local community.
Supporting our Local Charlottesville Community
During these uncertain times, it is more important than ever that we support each other. We have made recent donations and are proud to support several local organizations that are focused on providing food and shelter to those most in need in our community, including The Haven, the Salvation Army , Meals on Wheels and Loaves & Fishes Food Pantry.
Model Homes + Design Center
Our model homes and design center are open by appointment. We are limiting the number of potential homebuyers to 2 in addition to their realtor (if applicable) for in-person appointments. This allows for proper social distancing in our model homes and completed speculative homes. We also offer virtual appointments for all our model homes and design center. To schedule an in-person appointment, virtual model home tour, or design center virtual tour, please contact your Sales Consultant or our Virtual Appointment Assistant at 434-260-1322.
We have many online resources available to learn about new homes and the communities in which we build. Explore our communities page that features online virtual tours, downloadable floor plans, photos, and aerial community videos. Learn more about our Design Center, quick move-in homes, and our green-building partnerships with Ecosmart & Gold Pearl Certification. We are also available by phone and online chat through our website. Our Sales Consultants are available by phone and email. This information can be located on each community page. Sign up for updates on new communities, products, and opportunities.
For Current Homebuyers
We are here for you! Our Sales & Design Teams are available virtually and by phone during normal business hours. Please contact your Sales Consultant for any questions!
Homes Under Construction
We are actively monitoring the National Association of Homebuilders (NAHB) best practice recommendations. Only one trade partner per day is being scheduled at each house. Employees are adhering to social distancing and wearing additional protective gear.
Warranty and Service Requests
We are postponing all in-home 1 year warranty services. We are available by phone during normal business hours, Monday thru Friday 8:00am to 4:00pm at (434) 245-0894 or email Servicerequest@southern-development.com. Non-emergency service related issues will be handled via phone or video chat. If you are having an emergency after hours please contact, 434.422.6830
Southern Development Employees
We care about our team. Southern Development employees will not come to work if they are ill and/or have symptoms of the COVID-19 and paid leave policies are in place to support employees and their families during these uncertain times.
We are committed to our team, community and our customer experience. We are monitoring recommendations by the Center for Disease Control (CDC), local and state government, and the Occupational Safety and Health Administration (OSHA) and adjusting operations accordingly. As we continue to closely track developments regarding COVID-19, our decisions will be made with customers and employees as our top priority.
Thank you for choosing Southern Development Homes